Frequently Asked Questions (FAQ) about Highlands Apartments in Billings, MT

Welcome to the Highlands Apartments FAQ page! Here, we’ve gathered answers to some of the most common questions we receive about our community, apartments, and leasing process. If you have a question that isn’t answered here, please feel free to contact us for more information.

1. What types of apartments are available at Highlands Apartments?

At Highlands Apartments in Billings, we offer a variety of floor plans to suit your lifestyle needs, including one-bedroom and two-bedroom apartments. Each apartment is thoughtfully designed with spacious layouts and modern finishes, including fully equipped kitchens and ample storage space.

2. How can I apply for an apartment at Highlands Apartments?

To apply for an apartment, simply visit our Apply Now page and complete the online application form. You’ll need to provide some basic information, including your contact details, employment history, and references. Once submitted, our team will review your application and get back to you with the next steps.

3. What amenities are included at Highlands Apartments?

We pride ourselves on offering a range of amenities to make your living experience as comfortable as possible. Some of the amenities at Highlands Apartments include:

• Pet-friendly community with a designated pet area

• On-site laundry facilities

• Covered parking and guest parking

• 24/7 emergency maintenance

4. Are pets allowed at Highlands Apartments?

Yes! Highlands Apartments Billings is a pet-friendly community. We understand how important pets are to your family. We allow cats and dogs, subject to certain breed and size restrictions. Please contact us for details on our pet policy and fees.

5. How much is the rent, and are utilities included?

Rent varies depending on the floor plan and apartment size. We offer competitive pricing for all our apartments. All utilities—including water, trash, electricity, and internet—are the responsibility of the tenant. For the most accurate pricing, please visit our Pricing page or contact our leasing office for detailed information.

6. What is the leasing process like?

Leasing with Highlands Apartments is simple and straightforward. Here’s how it works:

1. Apply: Complete and submit the online application.

2. Approval: Our team will review your application and contact you for any additional information.

3. Sign the Lease: Once approved, you’ll sign your lease agreement and pay the security deposit.

4. Move-in: After signing the lease, you’ll receive your keys and can move into your new home!

7. What is the security deposit amount?

The standard security deposit at Highlands Apartments is $500. In some cases, based on screening results, a conditional deposit equal to one month’s rent may be required. All deposits are refundable at the end of your lease, provided there is no damage beyond normal wear and tear. Please contact our leasing office for more information.

8. How can I pay my rent?

We offer multiple convenient options for rent payments, including online payments through our resident portal, check, or money order. For more information about payment methods, please visit our Resident Services page or contact the leasing office.

9. Is renters’ insurance required?

Yes, Highlands Apartments requires all residents to carry renters’ insurance during their lease term. This insurance provides protection for your personal property in case of damage or theft. We recommend obtaining insurance that meets the minimum coverage requirements set by our community guidelines.

10. How do I schedule a tour of Highlands Apartments?

We’d love to show you around! To schedule a tour, simply contact us via phone or email, or use our online scheduling tool to choose a time that works best for you. We offer virtual tours, in-person tours and self-guided tours to accommodate your preferences.

11. What is the parking situation at Highlands Apartments?

We offer covered parking for residents, with additional guest parking available on-site. Spaces are limited and subject to availability, so be sure to ask about parking options when you apply or lease.

12. Can I sublease my apartment?

Subleasing is not permitted at Highlands Apartments under any circumstances. If you have questions about your lease or need to make changes, please contact our leasing office for available options.

13. How do I submit a maintenance request?

For any maintenance issues, simply submit a request through our Resident Portal, or contact our office directly. We offer 24/7 emergency maintenance for urgent issues such as plumbing or electrical problems.

14. How do I know if there are any available apartments?

Availability can change frequently, so the best way to find out if there’s an apartment available is by visiting our Availability page or contacting our leasing office. Our team is happy to assist you in finding the perfect apartment.

Still have questions?
If you didn’t find the answer you were looking for, feel free to contact us. Our leasing team is happy to assist you and help you find your new home in Billings at Highlands Apartments!